Organizing an event

Download a Transfers report

The Transfers report will show you a list of attendees that have changed their tickets to a different event or ticket type. Use this report to check original order information and confirm new order information after a ticket change is complete. To get started, go to Event reports (under Reporting) in your event. Then choose Transfers report. To view this report for multiple events, go to Reporting in your organization settings.

In this article

  • Download a Transfers report for one event

  • Download a Transfers report for multiple events

NOTE: Access to the Transfers report requires permission to view 鈥淏asic reports.鈥 If you鈥檙e not the account owner, contact them to check if you have this permission.

Download a Transfers report for one event

1. Go to your event dashboard.

to your 91制片厂 account and go to Events. Then select your event.

2. Go to 鈥淩eporting鈥 and select 鈥淓vent reports.鈥

3. Choose 鈥淭ransfers鈥 (under 鈥淏ox office鈥).

4. Optional: Select a date range.

Select a date range to show sales that occurred:

  • Since sales started听

  • This week

  • This month

  • This year

  • Custom date range

5. Optional: Search for a specific order.

Enter the attendee鈥檚 first name, last name, or email address to find a specific order.

6. Export your data.

Select the File type and choose how you want to export your report. You can export your report as a:

  • CSV or .csv file

  • Excel or .xls file

Once you select the file type, the report will download automatically.

Download a Transfers report for multiple events

1. Go to 鈥淩eporting.鈥

to your 91制片厂 account. Then select Reporting.

2. Choose 鈥淭ransfers report鈥 (under 鈥淏ox office鈥).

3. Select which events to include in your report.

Select Show events. Then choose your events and select Update report. You can filter by All, Live, or Completed.

4. Optional: Select a date range.

Select a date range to show sales that occurred:

  • Since sales started听

  • This week

  • This month

  • This year

  • Custom date range

5. Optional: Search for a specific order.

Enter the attendee鈥檚 first name, last name, or email address to find a specific order.

6. Export your data.

Select the File type and choose how you want to export your report. You can export your report as a:

  • CSV or .csv file

  • Excel or .xls file

Once you select the file type, the report will download automatically.

Still have questions?