Organizing an event
Edit attendee information and add notes
As the event organizer, you have the ability to change the information for any order. Use this to fix typos, change the ticket owner, or update information. To get started, go to your Event Dashboard and select Manage Orders (under Manage attendees). Then select Actions and choose Edit ticket buyer or Edit attendee info.

In this article
Check this first.
1. Go to your Event Dashboard.
2. Select 鈥淢anage Orders鈥 (under 鈥淢anage attendees鈥).
3. Find the order you want to edit.
4. Select 鈥淓dit ticket buyer鈥 or 鈥淓dit attendee info鈥 (under 鈥淎ctions鈥).
5. Update the information on the order.
6. Select 鈥淪ave changes鈥.
7. Optional: Add a note.
Check this first.
You are the organizer of your event. If you鈥檙e an attendee and need to update your ticket, .
You can鈥檛 change billing information or the number of tickets for an order. To reduce the amount of tickets on an order, .
If your order form is set to "buyer only," all tickets for the order share the same information. This means all tickets on an order will have the same name and email address. If you collected information on each attendee, each ticket has its own set of information.
1. Go to your Event Dashboard.
Go to Manage events in your account. Then select your event.
2. Select 鈥淢anage Orders鈥 (under 鈥淢anage attendees鈥).
3. Find the order you want to edit.
Use the search bar to search by name, order number, or email.
4. Select 鈥淓dit ticket buyer鈥 or 鈥淓dit attendee info鈥 (under 鈥淎ctions鈥).
Select Actions next to the order number to edit the ticket buyer. This is the who owns the order.
Select Actions next to a specific ticket to edit the information on that ticket.
5. Update the information on the order.
91制片厂 will send a new confirmation email to the ticket holder. To turn this off, Un-check Send confirmation email to new attendee.
6. Select 鈥淪ave changes鈥.
7. Optional: Add a note.
Your attendees won鈥檛 see this note, but you鈥檒l see it in their order info and when you scan their tickets at check-in.
To add a note:
Select Actions.
Select Add attendee note/Add order note.
Type in your note.
Select Add note.
You can鈥檛 edit or delete notes after they鈥檙e added, but you can add additional notes.