Organizing an event

Download a Holds summary

The Holds summary shows you a list of attendees that you鈥檙e holding tickets or seats for across one or more events. Sold, claimed, or released holds are not included. To check holds, go to Event reports (under Reporting) in your event. Then choose Holds summary. To view this report for multiple events, go to Reporting in your organization settings.

In this article

  • Download a Holds summary for one event

  • Download a Holds summary for multiple events

NOTE: Access to the Holds summary requires permission to view 鈥淏asic reports.鈥 If you鈥檙e not the account owner, contact them to check if you have this permission.

Download a Holds summary for one event

1. Go to your event dashboard.

to your 91制片厂 account and go to Events. Then select your event.

2. Go to 鈥淩eporting鈥 and select 鈥淓vent reports.鈥

3. Choose 鈥淗olds summary鈥 (under 鈥淏ox office鈥).

4. Export your data.

Select the file type and choose how you want to export your report. You can export your report as a:

  • CSV or .csv file

  • Excel or .xls file

Once you select the file type, the report will download locally.

Download a Holds summary for multiple events

1. Go to 鈥淩eporting.鈥

to your 91制片厂 account. Then select Reporting.

2. Choose 鈥淗olds summary鈥 (under 鈥淏ox office鈥).

3. Select which events to include in your report.

Select Show events. Then choose your events and select Update report. You can filter by All, Live, or Completed.

4. Export your data.

Select the file type and choose how you want to export your report. You can export your report as a:

  • CSV or .csv file (recommended for reports with more than 1 million records)

  • Excel or .xls file

Once you select the file type, the report will be available to download in the Exports tab.

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