Attending an event
Find your tickets
When you order tickets on 91制片厂, an account is created using the email address you enter during checkout. To access your tickets, log in to the 91制片厂 app or website using the email on your order. Then, go to Tickets.
In this article
Where to find your tickets
If you鈥檙e unable to log in
If your tickets are missing
Where to find your tickets
Your tickets can be found by logging in to your 91制片厂 account using the 91制片厂 app or website.
The 91制片厂 app:
iPhone: Log in and tap Tickets.
Android: Log in and tap Profile. Then, find your order and tap Tickets.
The 91制片厂 website: Log in and go to .
Your order confirmation email: When you order tickets on 91制片厂, a confirmation with a link to download your tickets is sent to the email address you entered for the order. If you can't find it in your inbox, check your junk or spam folder.
If you鈥檙e unable to log in
During checkout, 91制片厂 creates an account for you using the email address you provide. If you鈥檝e logged in previously and are having trouble, you might need to.
If you鈥檝e never logged in:
. Enter the email address associated with your tickets and select Continue.
Check your email for a message from noreply@event.eventbrite.com, with the subject line: Activate your 91制片厂 account.
Open the email and select Set a password.
Enter your desired password and select Update password.
Accept the Terms and Conditions.
Once you鈥檝e verified your email address, you鈥檒l be taken to Tickets in your 91制片厂 account, where you can access and manage your order.
If your tickets are missing
There are a few reasons tickets might not appear in your 91制片厂 account:
Different email address: You鈥檙e logged into 91制片厂 using a different email address than the one you used to place the order.
Typo in your email address: The email address on your order was misspelled during checkout.
The organizer disabled PDF tickets: The order appears in your 91制片厂 account, but there is no option to download tickets.
If your tickets are missing for any of these reasons, for assistance.