Organizing an event

Download a Sales channel and payment type report

Download a Sales channel & payment type report to check which tickets were sold online, at the box office, or manually added. This report also includes the payment methods attendees used to buy their tickets, such as cash, credit, or check. To get started, log in to your 91制片厂 account and go to Reporting. Then select Sales Channel & Payment Type (under Sales).

1. Go to 鈥淩eporting.鈥

to your 91制片厂 account. Then select Reporting.

2. Select 鈥淪ales channel & payment type鈥 (under 鈥淪ales鈥).

3. Select which events to include in your report.

  • Choose Filter by event date and time to show events in a specific date range.

  • Toggle Filter by days and time slots to show events on a specific date or in a specific time slot range.

  • Enter the name of an event in search by event name to show events with a specific event name.

Check the box next to any events you want to include in your report. If you have a recurring event, you can check the box next to the event to include all dates and time slots, or select the down arrow to select specific ones. Then select Run report.

4. Optional: Filter your data.

You can filter by:

  • Order date range

  • Currency (if your organization has multiple currencies)

  • Include Add-ons

NOTE: Due to data limitations, orders placed before April 8, 2024 may appear in the 鈥淥ther鈥 column.

5. Export your data.

Select the file type and choose how you want to export your report. You can export your report as a:

  • CSV or .csv file (recommended for reports with more than 1 million records)

  • Excel or .xls file

Once you select the file type, the report will be available to download in the Exports tab.

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