Organizing an event
Glossary of order and attendee statuses in event reports
This glossary includes definitions for all possible statuses for orders and attendees found in your event reports.
In this article
Order statuses
Attendee statuses
Order statuses
Abandoned - The attendee started but did not complete their order. If the attendee was logged in to their 91制片厂 account when they started the order, they鈥檒l receive an email.
Completed - The attendee completed a paid order to your event.
Deleted - A free or manual order was deleted. Attendees 鈥媤ill not receive an email that their order has been deleted.
Manual - The order was completed using the feature on the attendee鈥檚 behalf. No funds were collected and standard fees do not apply.
Offline - The attendee chose one of the offline payment methods you enabled to complete their order (pay by check, pay at the door, or pay by invoice). No funds have been collected but the does apply.
Partially Refunded鈥 - A portion of the attendee's order was refunded.鈥
Partially Transferred鈥 - A portion of the attendee's order was transferred to another ticket type or event.鈥
Pending - This is for attendee-deferred payment types that remain pending before being paid and settled (Boleto Bancario in Brazil; Rapipago or Pagof谩cil in Argentina).
Refunded/Canceled - The full paid order was refunded to the attendee or the free order was canceled. Attendees 鈥媤ill receive an email that their order has been refunded or canceled.
Transferred - The attendee's entire order 鈥媤as transferred to another ticket type or event.
Unpaid - This is for attendee-deferred payment types that remain pending state before being paid and settled (Boleto Bancario in Brazil; Rapipago or Pagof谩cil in Argentina).
NOTE: You鈥檒l find these statuses in the .
Attendee statuses
鈥婣ttending - The attendee has their ticket(s) and the event has either not started or the attendee has not yet checked in at the event.
Checked In - The attendee was checked in at the event.
Guests Attended - The attendee was added using the Guest List feature in 91制片厂 Organizer (similar to our Add Attendee feature on your event鈥檚 Manage page). Here, the attendee has been added to your event and checked in.
Guests Attending - The attendee was added using the Guest List feature in the but is not checked in yet.
鈥婲ot Attending (Refunded/Canceled) - The attendee鈥檚 order was refunded, canceled or deleted.