Organizing an event
Check in attendees from your computer
Use a laptop or desktop computer to manually check in attendees. From your event dashboard, go to “Check-in” (under “Manage attendees”). Find your attendee’s order and click “Check in”.
In this article
1. Go to your event dashboard.
2. Go to "Check-in" (under Manage Attendees).
3. Find the order.
4. Select "Check in".
5. Check in or check out attendees in bulk.
6. View check-ins in real time.
1. Go to your event dashboard.
Go to Manage events in your account. Then select your event.
If your event is a recurring event, then click Select a date and time. Choose a date and time and select Continue.
2. Go to "Check-in" (under Manage Attendees).
From your event dashboard, select Manage attendees, then Check-in.
3. Find the order.
Scroll through the list of attendees or search by name or email address. Click the column headers to change how your attendees are sorted.
4. Select "Check in".
A green check will appear next to the attendee's order when checked in. To check the attendee out, click the checkmark again.
NOTE: If your event uses offline payments (like cash at the door or check), confirm they've paid before checking them in. Go to Orders (under Manage attendees) and find their order to confirm they’ve paid.
5. Check in or check out attendees in bulk.
Update multiple attendees at once — for example, to check out everyone with a 3-day pass at the end of each day of a multi-day event.
Filter your attendee list. Filter by Ticket type, by Check-in status (All, Checked in, or Not checked in), or search by name or email address.
Select your attendees. Select the checkbox next to each attendee you want to update. To select every attendee that matches your filters (across all pages), click Select all at the top left of the list.
Choose an action. Click Check in or Check out in the action bar at the top of the list.
Confirm. Review the number of attendees that will be updated, then click Confirm.
NOTE: If an attendee has more than one ticket in their order, selecting them applies the action to every ticket in that order.
TIP: Bulk check-in and check-out are only available on the web Check-in page. They aren't available in the 91Ƭ Organizer app.
TIP: Want a record of who attended each day? Download an attendance report before you check attendees out.
You can’t currently check out attendees based on when they checked in (for example, “everyone who checked in on Saturday”). If you need to do this, contact us with the date and time range and the ticket types involved.
6. View check-ins in real time.
The status bar shows the number of attendees that are currently checked in. As attendees check in, the status bar updates in real time.